Infinite Sound School of Guitar Lesson Policies
Guitar Lessons
Lessons are held weekly during the school year commencing Week 2 of Term 1 and finishing on the 2nd last week of Term 4. No lessons are held on Week 1 of Term 1 or the last week of Term 4.
Use of Online Material
Infinite Sound implements the use of the internet to improve the quality of its guitar program. This includes but is not limited to learning material on the website infinitesound.com.au, links to downloadable printable PDF Song Sheets and video guitar lessons on YouTube and Vimeo. Infinite Sound’s online content is designed for children’s educational purposes. It is the responsibility of parents to manage their child’s usage of the internet and access to Infinite Sound’s online material.
Enrolment Change/Cancellation
Enrolment contracts will roll over into the next term and/or year as it is assumed that the student is continuing lessons. Unless otherwise notified, students will be assumed to be continuing lessons and will be invoiced for the following term 2 — 3 weeks prior to due payment.
Holiday Schedule
We do not give lessons on public holidays.
Missed Lessons
There are no refunds for missing lessons (sick days, excursions, camps, sports days, curriculum days). The teacher must be paid the same amount whether 1 or more students show up for the lesson. If students are unable to attend school their lesson may be offered remotely.
Late Arrivals
Students arriving late will not have their lesson time extended. This backs up the entire schedule and presents scheduling problems. Replacement lessons are not available for late arrivals.
No Shows
Any cancellation/missed lesson is considered a no show. If a student does not show up for a lesson, for any reason, there are no refunds or credits. Make-up lessons are not offered at school, however students may be able to do their lessons remotely if they are unable to attend school.
Make-up Lessons/Credited lessons
Credits or make-up lessons are not offered at school for missed lessons. Students may be offered remote lessons if circumstances prevent them from attending school (example - having to isolate due to Covid-19)
Refunds
A full refund may be offered to new students who wish to discontinue with Infinite Sound after their first or second lesson. No refunds are offered after participation in more than two lessons.
Accidental Instrument Damage
Students and their families will be responsible for the repair or replacement of their instrument if accidentally damaged. Infinite Sound will ensure instruments are kept safe as best as possible.
Teacher absence
If a lesson is cancelled due to the unavailability of the teacher, then students and/or parents will be notified and the lesson rescheduled. Infinite Sound has the right to use substitute guitar teachers and will notify students and/or parents if this instance will occur.
Care of Students
Infinite Sound is not responsible for providing before or after class care for students.